These Terms and Conditions govern your use of the Campvix website and the purchase of products from our store. By using our website or placing an order, you agree to these terms. Please read them carefully.
1. About us
Campvix is an online store offering outdoor, camping, hiking and road trip gear to customers in the United States and Australia. You can contact us at hello@campvix.com.
2. Use of our website
You agree to use our website only for lawful purposes and in a way that does not damage, disable or impair the site or interfere with other users. You must not attempt to gain unauthorized access to any part of the website or its systems.
3. Products and information
We try to describe and display our products as accurately as possible. However, colors, dimensions and details may vary slightly from images, and minor differences may occur between batches. Product descriptions are provided for general information. Always follow the manufacturer’s instructions and use outdoor gear safely and appropriately.
4. Pricing
All prices are listed in US dollars (USD). Prices and availability may change without notice. If a product is listed at an incorrect price due to an error, we reserve the right to cancel the order and issue a full refund. Shipping costs, and any applicable taxes, are shown at checkout.
5. Orders
When you place an order, you will receive an email confirming that we have received it. This does not mean your order has been accepted. We may decline or cancel an order for reasons including stock availability, pricing errors or suspected fraud. If this happens after payment, we will issue a full refund.
6. Payment
Payments are processed securely through PayPal. You can pay with your PayPal account or a credit or debit card through PayPal. By submitting payment, you confirm that you are authorized to use the payment method.
7. Shipping and delivery
We ship to the United States and Australia. Delivery timeframes are estimates and are not guaranteed. Orders may arrive in multiple packages. Please see our Shipping Information page for full details. Risk of loss passes to you on delivery to the shipping address you provided.
8. Customs and import charges
Orders shipped internationally may be subject to import duties, taxes or fees. Where these are not collected at checkout, they are the responsibility of the recipient.
9. Returns and refunds
Returns and refunds are handled according to our Returns & Refunds policy, which forms part of these terms.
10. Product use and safety
Outdoor activities involve inherent risks. You are responsible for using products safely, following manufacturer instructions, and exercising good judgment. Never use fuel-burning appliances inside tents, vehicles or enclosed spaces.
11. Intellectual property
All content on this website, including text, graphics, logos and images, is owned by or licensed to Campvix and may not be copied, reproduced or used without our written permission.
12. Limitation of liability
To the extent permitted by law, Campvix is not liable for any indirect, incidental or consequential loss arising from the use of our website or products. Our total liability for any claim relating to a product is limited to the amount you paid for that product. Nothing in these terms excludes or limits any rights you have under consumer protection laws that cannot be excluded.
13. Third-party services
Our website relies on third-party services, including payment processing and shipping carriers. We are not responsible for the acts or omissions of those third parties, although we will help you resolve any issues relating to your order.
14. Changes to these terms
We may update these Terms and Conditions from time to time. The version published on this page at the time of your order applies to that order.
15. Contact
If you have any questions about these terms, please contact us at hello@campvix.com.